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Aug 18, 2025

Future-Ready with a Headless CMS Solution

Challenge: designing a website relaunch with a focus on the future

With advancing digital transformation, companies face the challenge of implementing scalable technological solutions – the only way to meet the demands of modern omnichannel strategies. Our partner, the power tool manufacturer FLEX, is taking on this challenge with a comprehensive website relaunch as a service and product portal.

The goal: to use the relaunch to create a robust, technologically future-proof infrastructure for the continuous scaling and development of the digital FLEX universe across diverse touchpoints.

FLEX power tools product photography – stage image | by 21TORR
Approach

From Web CMS to a Bespoke Headless CMS Solution

Building on the branding developed by Beaufort8, the new international product and service website of FLEX focuses on usability and conversion optimisation as well as branded UX and interface design. The foundation: a headless CMS technology from Storyblok. This allows the bespoke frontend to be designed in every detail – independently of templates – according to the requirements of the content, the brand, the touchpoint and the users.

At the centre is a seamless branded experience across all digital touchpoints: By connecting the detail view (product) with the user view (application) of the FLEX product range, functionality, content and storytelling are brought into balance. This creates not only intuitive user navigation and a streamlined information architecture, but also a digital product and service experience.

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FLEX website double mockup – desktop and mobile view | by 21TORR

Solution: Flexible, Robust, Scalable – the FLEX Hub

As a strategic partner, we accompanied FLEX through our agile Scrum framework and proven 5D model – from conception, technical advisory and evaluation of the headless CMS, SEO and content strategy, UX and UI design through to frontend and backend development.

The result: a tailored appearance in the new FLEX look and feel, which can grow flexibly with future touchpoints through a visual design system with modular UI elements.

FLEX design system – modular UI elements and components | by 21TORR

The Hub of the FLEX Universe

The FLEX website with headless content management system is part of the newly developed digital FLEX Hub built on Symfony. It serves as the central node of the FLEX universe, pulling content via APIs from the connected headless CMS as well as from PIM and ERP systems, combining them and passing them on to the bespoke frontend (Static Site Build).

As an autonomous system, this architecture offers many advantages: robust, high-performance, low-maintenance, easy to manage and flexibly scalable, the Hub points the way to the digital future – allowing both existing and new systems to be integrated with ease.

FLEX digital hub architecture – connecting CMS, PIM and ERP systems | by 21TORR
FLEX website collage – various views of the product and service portal | by 21TORR
Isabell Höffner

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Web development & digital strategy for industrial companies – FLEX website relaunch with a headless CMS | 21TORR Digital Agency, Stuttgart | 21TORR