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Aug 19, 2025

Art is for shopping

Challenge: designing a web shop that can handle the rush

Our long-standing partner, the beloved model railway manufacturer Märklin, is launching a new, artful collector’s edition: the Märklin Message Wagons are a series of wagons inspired by Keith Haring and Jean-Michel Basquiat, their work, and their values — transporting the messages of these celebrated artists from yesterday into today. To make the highly sought-after items shoppable for Märklin customers, a high-performance shop system is needed.

Märklin Message Wagon from the Keith Haring Edition
Approach

A High-Performance E-Commerce System

The products of Märklin’s Collector’s Edition are released in limited numbers — the exclusive edition therefore experiences a time-limited but extremely high, concentrated demand. Consequently, an e-commerce platform is needed that performs flawlessly under peak load. Equally important: the solution must offer enough design flexibility to allow for a bespoke shop design.

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Mock-ups of the Märklin Message Wagons shop with the Keith Haring Edition | by 21TORRDetail view of the Märklin Message Wagons shop | by 21TORR

Solution: Shopify with Message Wagons Shop Design

To meet the high demand for the wagons, we chose the robust e-commerce system Shopify. As an official Shopify partner, we knew that this solution would allow us to customise the Message Wagons web shop extensively to suit the needs of Märklin and its target audiences — while also withstanding the large rush of customers at the time of the sales launch.

The shop goes live as part of a three-stage campaign for both artists, with targeted content. In each phase, more and more information about the respective artist and the design of the Message Wagons is revealed, until finally, when a countdown expires, the web shop becomes accessible to all interested parties. From that point on, the items of the collector’s edition can be purchased in just a few clicks via a conversion-optimised customer journey.

Jean-Michel Basquiat Edition of the Märklin Message Wagons – detailJean-Michel Basquiat Edition of the Märklin Message WagonsOverview of the Jean-Michel Basquiat Edition of the Märklin Message Wagons No. 2
Mobile mock-up of the Märklin Message Wagons shop | by 21TORR

Do you need shop performance?

Image credits

Fig. With kind permission of Gebr. Märklin & Cie. GmbH
© Keith Haring Foundation. Licensed by Artestar, New York.
© Estate of Jean-Michel Basquiat. Licensed by Artestar, New York.

E-commerce & web development in Stuttgart for collector’s editions – Märklin Message Wagons online shop | 21TORR Digital Agency Stuttgart | 21TORR